Connect LiveKit to your AI SIP Trunk

Before you start

You'll need an active AI SIP Trunk account and at least one DID number ready.

Inbound trunk

1. In LiveKit, go to Telephony > SIP Trunks.
2. Select Create New Trunk.
3. Name the trunk and set direction to Inbound.
4. Enter the phone number.
5. Disable media encryption.
6. Save — the number appears in your Inbound Trunks list.

Outbound trunk

1. Go back to Telephony > SIP Trunks.
2. Select Create New Trunk.
3. Name the trunk and set direction to Outbound.
4. Enter your provider's SIP domain in the Address field.
5. Set the transport protocol to UDP.
6. Add a valid phone number.
7. Disable media encryption.
8. Save — the number appears in your Outbound Trunks list.

Test it

Connect the AI agent to the trunk and place a test call to confirm both directions work.